How We Handle Shipping
Our goal is to unite you and your puppy in the most stress-free manner possible. We put the safety and happiness of your puppy above everything else!
Although picking up your puppy in person at the breeder is ideal, we understand this is simply not practical for everybody. To accommodate those who cannot pick up their puppy in person, we offer two travel options:
1. PUPPY AIR TRAVEL
Airport Selection: We’ll find and choose the most convenient airport that provides a Pet program and an incoming flight schedule that is best for the pup.
Coordination: We take care of communicating and coordinating with you and the breeder to ensure your pup is well-prepared for their travel day. We work with you and the breeder to coordinate schedules, and you will be provided with a full flight itinerary.
Puppy Pickup: You have the option to pick up your puppy from the nearest airport to your location or let one of our certified nannies deliver the puppy to your doorstep. We love this because we get to spend extra time with your pup in helping them to have the best travel day possible!
Accommodations: After good-bye kisses and check-in, your puppy will travel in the comfort of a new airline-approved kennel with absorbent bedding, food, and water.
2. PUPPY GROUND TRAVEL
Coordination: Together, we’ll arrange and confirm a travel date and coordinate with your puppy’s breeder to ensure your puppy is ready for the exciting day they get to meet their new family.
Puppy Pickup: Next, we’ll pick up your puppy from the breeder and transport them to your home or a pre-arranged third-party location. We love the opportunity to hang out with your pup for the day and make some road-trip memories (and potty stops) together!
Joyful Reunion: The best part! It’s always a pleasure to hand-deliver, from our arms to yours, the new love of your life!
Rates: Ground travel is 60 cents per mile ($50 minimum).
SHIPPING & DELIVERY
1) Delivery by Ground. We use delivery services to bring Puppies directly to your home. This type of delivery works for nearby States only. The price depends on the delivery location and varies between $150-$400, please contact us to get a quote.
2) Delivery by Air ranges from $150 to $300 depending on your location within the US, UK, Australia, and Canada We use Delta Cargo, American Airlines, and DHL, as the main carrier. Delivery is available to your nearest airport. You need to fill up Air Delivery Application, then we book a flight and give you all the needed information to pick your puppy up. You have to show your ID and copy of the airway bill at the airline’s facility. An option is not available if the temperature at each point is more than 85 degrees or lower than 25 degrees.
According to the sales contract, you can return the dog only in case of a genetic disease is detected.
Allergy to the dog is not a cause for return.